Who is Melon Mobile?

That's an easy one. We're South Africa's newest mobile network, offering flexible, month-to-month plans that you can change any time you want to. We're fully digital, focused on YOU, the customer, but, perhaps most importantly, Melon will save you money every month. Isn't that great?

How does the free Unlimited Plan work?

We'll give you 3 free months on a Melon Mobile Unlimited Calls & Texts with Data Plan—depending on the device you choose.

Do Melon Devices have a warranty?

All Melon pre-loved iPhones come with a 12-month warranty. All Samsung devices come with a 24-month warranty, covering defects for two years from the purchase date.

What is a pre-loved iPhone

A pre-loved iPhone has been previously owned and used by someone else before being sold to a new owner.

Do I get a warranty on a pre-owned iPhone?

Yes, all pre-loved iPhones come with a 12-month warranty.

Can I return a pre-owned iPhone if I'm not satisfied?

Yes, As per the CPA, you have 7 days to return the device if you are not satisfied. If the device is faulty, you may also return it. Please look under our "returns policy".